The FanProtect guarantee is Stubhubs ticket defense against fake tickets and a promise of a reimbursement for postponed events. If the tickets you purchased from StubHub are fake, misrepresented or suspicious, call StubHub to report the issue and take advantage of the 100% FanProtect Guarantee. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. Reviewers experiences with StubHub have been mixed, according to Trustpilot. Depending on your location, StubHub has webpages with multiple domain extensions. You are given a summary of the stadium and the tickets that are available after utilizing the search box to locate the ticket page for the game. [deleted] 8 yr. ago I've used stubhub for sporting events and haven't had any trouble. Has anyone had any experience with this? Furthermore, it provides numerous payment choices, such as the choice to contribute your profits to a good cause. Making phony tickets that look real is not difficult. StubHub will, however, allow you to re-sell your tickets, provided that there is time to get them to potential buyers before the event. Not only will your tickets be legitimate, but you're guaranteed to get them. For better success on the ticket-selling platform, make sure to ask what kind of ticket you are buying and try to stick with these mobile possibilities. We realize that this may make potential users uneasy (and we dont blame you), so well try to put those fears to rest by giving you a safety primer on StubHub. Unexpected situations can force the cancellation of events, especially those that take place outside. What?!!! Theoretically, one of the reasons why you would use StubHub to sell your tickets is so that they can help protect you if your buyer does try to pull something sketchy. Sometimes a deal is too good to be true. Reddit, Inc. 2023. I had to cancel the transfer and send a new one and he still couldn't access the tickets. Get buying tips about Ticket Websites delivered to your inbox. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. If any of these things happen (or the event you have tickets for is cancelled and not rescheduled), get in touch with StubHub customer service, and they may be able to compensate you with a monetary refund, on-site credit, or replacement tickets. Extremely scammy company. Enjoy reading our tips and recommendations. [9] But go ahead and set this down for review on your calendar because in this authors experience, StubHub may not respond. DoNotPay makes it easier to get compensation for ticket fraud. FanProtect Guarantee: Guarantee for buyers so that they will either receive replacement tickets or a refund if something goes wrong with the vendor; guarantee for the vendor that he or she can . Buy and sell your The Aquabats tickets today. Setting a maximum price per ticket. If you have to have your tickets shipped to you, then things start to get iffy. Were You Scammed with Ticketcity Fake Tickets? As with any ticket exchange, the person selling the tickets, not the service, publishes the tickets that are on sale through StubHub. In 2004, Baker left StubHub. Fan rewards: Get in touch with StubHub customer service if you have a problem with your tickets. The event was canceled and Stubhub changed the guarantee. Birmingham, Alabama 35203 This reduces the options available to you, and you can choose other options when selecting tickets for other events, like plays and concerts, like aisle seats, which are good if you need quick and easy access to other seats. The address and business number of eBay Marketplaces are given on the StubHub website along with information about the company that provides the websites services. StubHub is legit, so the question you should be asking is: Are sellers on StubHub legit? Well do our best to answer that question below. Hopefully the site will work on improving it. When it comes to setting the price of their tickets for resale, ticket sellers have the advantage. I explained I purchased these specific seats because I was attending with friends and they were excellent seats. StubHub ended up having me transfer the tickets to them and they would forward the tickets to the buyer. Re: StubHub Notice of Dispute Cookie Notice We flew out from Wa. Is StubHub Legit or a Scam? | Inspirationfeed StubHub is one of the few online ticket brokers that guarantee the legitimacy of their tickets. Fake Bodies Concert Tickets and Tour Dates - StubHub Requested our refund a few hours prior to beginning of concert which was located in another city. Since then, it has bought the Ticketbis company. Is StubHub Fraud Department Giving You the Run-Around? Any com. For more information, please see our Just posting as a disclaimer, but i bought fake tickets to Oak Mtn this year. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Is Stubhub Legit for Tickets? [2023 Reviews] - No BS IM Reviews! You may even want to see how similar tickets are priced on some other sites like StubHub, such as SeatGeek.com or TicketNetwork.com. Use of this website signifies your agreement to our. If the buyer paid and you completed the transfer and you confirmed the transfer on StubHub, you should get paid. Scan this QR code to download the app now. Ever single time we speak to a customer service rep. we are given a different excuse as to why we haven't received our refund. Yet, it can be difficult to follow up on this. Are StubHub tickets BS or legit? : r/ToolBand - Reddit And best of all, the practical effect of StubHubs user agreement requiring it to pay all the arbitration costs (these costs alone can run several thousand dollars, which is probably a lot more than the cost of the concert tickets youre asking to be refunded), and possibly your lawyers fees and costs too, is that StubHub should be strongly incentivized to pay your refund claim rather than dispute it.[7]. electronic, pop, festivals and more at StubHub. When youre browsing for seats for an event, look for tickets that have the Instant Download icon. The Aquabats tickets for the upcoming concert tour are on sale at StubHub. Orders will definitely get you into the event (no fake tickets). For each StubHub purchase, earn two percent of the cost in rewards that you can cash in for a discount on a future purchase. To celebrate our 50th anniversary, we booked Vince Gill in Nashville. [8] See Paragraph 22, Section B, titled Arbitration Procedures, regarding the requirement that you must submit a Notice of Dispute form before filing a refund arbitration claim. Research prices before . After selecting, you are taken to the main ordering page, which has comprehensive information about the tickets and the pricing breakdown. It's also not limited to StubHub. Buy and sell your Fake Bodies concert tickets today. As I previously indicated, finding and buying tickets is simple.Use the search bar to find the event you want, then the filters to pick the precise tickets you want to purchase, confirm your payment, and select your seats. Sports, music, and theater are among these events. Joyer, Sunforger, Menu, Fake Pollocks. 2 events in all locations Sep 14 Thu 9:00 PM Fake Names Third Man Records Detroit, MI, USA To make the long saga shorter, I contacted Stubhub through emails and phone calls. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How to Avoid Being Scammed By TicketNetwork, How To Get In Touch With The Ticketmaster Fraud Department, Learn How to Avoid Ticket Scams on eBay Easily and Effectively. Purchasing trustworthy StubHub tickets is quick and easy with FanProtect. CONSUMERS UNIFIED, LLC IS NOT A LENDER. If your event is canceled and not rescheduled, you will receive a credit worth 120% of the amount you paid for the impacted event or the option of a cash refund. You may view the pricing breakdown for score tickets, which includes the ticket price as well as any applicable service or processing charges, on this page. Explore Gaming. No Vince Gill. You might want to think twice before using StubHub if youre buying tickets that need to be printed off. I'm not worried about not getting refunded if they cancel the concert, I'm more worried about my ticket not being delivered at all. Chuck Prophet Rangers vs Blue Jays Fake Problems Tickets Fake Problems Tickets - Florida Rockers! Solved: Guarantee - StubHub Community Christian & Small LLP represents a diverse clientele throughout Alabama, the Southeast, and the nation with clients ranging from individuals and closely-held businesses to Fortune 500 corporations. Cookie Notice When it comes to having the tickets in their possession, buyers may feel more at ease if they receive the tickets as quickly as feasible. Including fees when looking for tickets. I would not recommend StubHub as there you may end up with tickets that are not honored by the event. "FanProtect" is more like "FanScam.". We purchased concert tickets valued at 1000 dollars over a month ago. One teen in the Atlanta area, unbeknownst to her parents, lost about $350 when she bought two fake tickets in a scam that started on Instagram. Unsubscribe easily. We are a ticket marketplace that allows registered users to buy (in this capacity, " Buyer ") and sell (in this capacity, " Seller ") Tickets. A sub-menu offering different competitions and event categories can be found within each. StubHub has expanded into Asia and South America as a result of the $165 million acquisition of Ticketbis, making it a global ticket marketplace. You will enter your community username and new password and done! Numerous high-profile sporting events, including Champions League football games, were completely sold out at the source, such as the clubs or the organizing organization. You might want to reconsider your plan to resell concert tickets on StubHub as a side business. The top-left corner of the websites drop-down menu, which offers a variety of options in sports, music, and theater, is another way to find tickets on StubHub. A tell-tale sign that a site is trustworthy is the lock symbol in the web address, which indicates a secure purchasing system, according to the BBB. What?!! You see a link for tickets that looks a lot like StubHub, so you click on it. For Swift's sold-out shows at SoFi Stadium in Inglewood next month, face-value tickets sold for . No. Are StubBub Tickets Guaranteed? This Concertgoer Says No - Market Realist Of course, individual persons have long been involved in the ticket resale industry and are frequently referred to as scalpers. We value your privacy. 2. Fake Names Tickets - Fake Names Concert Tickets and Tour Dates - StubHub Sports Concerts Theater & Comedy Top Cities Gift Cards Stocksy Fake Names Tickets | 2 Upcoming Events Tickets Parking VIP & Suites ?????? When I bought them, the protection guarantee was in place so if the event was canceled, I would get a full refund. Thr site however, has received a number of negative reviews with many of the customers claiming that the Stubhub has terrible customer service. The StubHub website is divided into three primary categories: sport, music, and theater, as was already mentioned. Its been well-reported in the media[2] and is the subject of a class-action lawsuit. There have been various speculations on the legitimacy of this platform due to the alarming number of negative reviews. The FanProtect guarantee is Stubhub's ticket defense against fake tickets and a promise of a reimbursement for postponed events. Is the customer service really that bad now? 1. Got lucky and the seller transferred us the tickets the next day on Ticketmaster! StubHubs FanProtect promise boasts that every order is 100% guaranteed because 99% guaranteed just sounds sketchy.[11] If you think that is a broken promise because receiving future credit for an event that may never happen just sounds sketchy too, file a refund arbitration claim to get your money back. Do You Know How To Spot an Online City Ticket Scam? While rare, it may unfortunately happen that your tickets dont arrive in time for you to attend the listed event, dont gain you entry into the listed event, or have details that are vastly different from how they were advertised on StubHub. Finding your event's Last Minute Services details. All rights reserved. Three days before the concert I was told by customer service that within 24 hours of the concert I would receive an email offering the comparable tickets to accept. I ordered tickets from Stub hub today for a Saturday baseball game, but when I got my receipt Stub Hub sent me tickets for Sunday, called customer service, they told me to go pound sand and that I could just give away the 800.00 in tickets to someone else. Answer (1 of 6): Yes you can. At this point, I took the entire rest of my work day scrambling to find tickets online and just towards the end of the business day, I saw a pair of tickets of the same seats that I originally purchased for except for a higher price point. They were the old school barcode that didnt auto update. But thats not all you can do with the app. Actually, you may filter the available tickets for an event so that you only see those that can be downloaded right away. For the quickest results, you should use the search bar. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. We have finally come to the end of the review. We are changing the way you register and sign-in to the StubHub Community. We have helped over 300,000 people with their problems. As a result, your desire to attend the event and the rarity of the ticket will influence higher price than what is considered a reasonable price for a ticket. The platforms key selling point is the ability for ticket holders to sell their unused tickets if they find themselves unable to attend an event. No matter which option you choose, you must also send a copy to StubHub at the following address (which is different from the address where you sent the Notice of Dispute form): StubHub, Inc. 2023 StubHub Reviews - Are They Legit & Safe? | ConsumerAffairs I went into my email to accept the tickets and when I click on the link the page that pulls up says forbidden but the I would feel absolutely awful if I got scammed for $700 tickets. We have answers for you if youre unsure about how secure StubHub is to use and buy tickets from. If youre tired of scams and want a real solution for making money online check out my no.1 recommendation. seq., it seems unlikely that an arbitrator would find a claim demanding a refund in the context of a COVID-19 event cancellation to be so frivolous as to award arbitration fees against the consumer. [9] See Paragraph 22, Section B, titled Arbitration Procedures., [10] https://www.adr.org/sites/default/files/Consumer_Demand_for_Arbitration_Form_3.pdf. Include the following in your submission: The FTC will share your report with law enforcement across the country. Seller unable to provide tickets, StubHub support is not even trying, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Bought tickets for a music festival and the event would not accept them. Next, well review the websites pros and cons! Can't see seat numbers on a StubHub listing. 100 Irvine, CA 92606 The AAA, upon its receipt of your refund arbitration claim, will notify you and StubHub that your claim has been received and StubHub will then be required to submit its written response (and its payment for the costs of the arbitration) within 14 days. Tickets are 100% guaranteed by FanProtect. Unless you want a refund). SBNation.com. Guarantee for buyers so that they will either receive replacement tickets or a refund if something goes wrong with the vendor; guarantee for the vendor that he or she can list his or her own price and post tickets free of charge. Yes Enter the payment method used and provide a personal statement regarding the incident. Fax: 601.707.7913, 1 Timber Way At this point The Better Business Bureau and State Attorney generals is going to be contacted and a claim will be filed. Taylor Swift performs during the opener of her Eras tour Friday, March 17, 2023, at State Farm Stadium in Glendale, Ariz. (AP . Call toll-free from the U.S. or Canada, or chat online with support. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Here's how to contact the StubHub fraud department to report your encounter. March 28, 2020 (https://www.sbnation.com/2020/3/28/21198101/stubhub-refunds-canceled-event-ticket-nhl-nba-concerts). Jackson, MS 39216 Unsubscribe at any time. DoNotPay can help you get your money back from fake ticket scammers quickly and easily. Nationwide, consumer fraud was up 30% in 2022 over 2021, according to the Federal Trade Commission, costing consumers $8.8 billion. They provide a 100 percent assurance that tickets will arrive before to the event through their FanProtect Promise. Are the tickets I bought on StubHub real? Florida-based rock band Fake Problems is taking the nation by storm with a slew of concert dates this year! No representation is made that the quality of legal services to be performed is greater than the quality of legal services performed by other lawyers. 3. Copyright 2023 Consumers Unified, LLC DBA ConsumerAffairs. Both the National Football League (NFL) and Major League Baseball (MLB) permit their supporters to sell tickets to games directly on the StubHub website. 24/7 customer support: We go out of our way to find replacement tickets if there is an issue with your order. I purchased 5 tickets two weeks prior to the concert and a week before the concert I woke up one morning to an email notification saying that the seller does not have those tickets I purchased available! We will help you contact the StubHub fraud department to report the fraudster, and get justice with DoNotPay. No money received to my PayPal. Buyer beware. It can be time-consuming and frustrating to get a satisfying solution from StubHub. DoNotPay is the world's first robot lawyer. In order to enter the European markets, eBay began to direct users looking for tickets to StubHub in May 2013. Pequot Ventures helped the business raise between $10 million and $25 million in 2005. Privacy Policy. 2018 Techboomers All Rights Reserved, https://techboomers.com/how-to-support-techboomers. You can buy tickets to shows by artists likeDrake, Taylor Swift,KSI,Eminem, just to mention a few. All you need to do is follow these short steps below: Log into DoNotPay from any web browser Enter the payment method you used for your tickets Specify it's StubHub you want a refund from Give us your email and date of birth details Voil! By Robert Hayes June 6, 2021 StubHub REVIEW: Is it Legit and Safe to Use? One of the earliest internet ticket brokers was StubHub. They would not even assist me in any way. You have successfully subscribed to our newsletter! Theyre a lot speedier and more reliable than ones that you have to wait for while theyre delivered over email or through courier services. I live 6 hours from NYC. Get valid tickets to any event or your money back. If not, you should then request a refund. Had I not called their customer service, I never would have known that the ticket they sold me from the vendor didn't exist. Whilst they make every effort to resolve any difficulties, StubHub cannot be held liable for the activities of their sellers, so it pays to keep that in mind. We are changing the way you register and sign-in to the StubHub Community. I was really nervous I wouldn't get my ticket in time and the day they said they would arrive was also the day I was leaving. Day of concert still no tickets. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. In the email I was told the tickets would be transferred on April 1st. One of the major draws for StubHub is undoubtedly the prospect for speedy desktop and mobile experiences and delivery. A copy of the Demand for Arbitration Consumer Arbitration Rules form is available for download from AAAs website[10] and a copy is appended to this article as Exhibit B, StubHub Article, Consumer Demand for Arbitration. Well have a suggestion on how to avoid this problem below. If there are no tickets listed on stub hub for that event then you might get a refund or credit instead. They took my money and didn't send me the tickets that I paid for. For instance, if you wanted to attend the Champions League final, you would have to pay a high amount to secure a seat because most tickets there were sold out. Every order is 100% guaranteed on StubHub. I see this has happened to many people. As one might anticipate, StubHub has its fans and its detractors. I received stubhub email confirmation of my transfer of tickets to buyer. Scamming on StubHub: Common Scams? - Tech With Tech Request a copy of the seller's ticket receipt and ask to see a state-issued license. A 10% fee on the tickets purchase price is charged to purchasers. Joyer Tickets - StubHub This implies that after the tickets have been transferred to their new owner, vendors can complete a re sell or deal on ordered tickets quickly. Any experience with stubhub? : r/phish - Reddit and our Lets examine StubHub to see if it is a trustworthy business and a secure location to purchase tickets. I received order confirmation. Company NMLS Consumer Access #2110672 MORTGAGE BROKER ONLY, NOT A MORTGAGE LENDER OR MORTGAGE CORRESPONDENT LENDER. Companies like StubHub, Ticketmaster, TicketNetwork, and others started to campaign state legislatures to get the more stringent anti-scalping legislation repealed or changed. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. With offices in Birmingham, metro-Jackson, Mississippi, and the Alabama Gulf Coast, Christian & Small focuses on the areas of litigation and business, is a member of the International Society of Primerus Law Firms, and is the only Alabama-based member firm in the Leadership Council on Legal Diversity. Our promise. Save my name, email, and website in this browser for the next time I comment. You're getting the same PDF that is uploaded. You must first create an account with StubHub to get started. (now FirstMark Capital). BigBadBogie 8 yr. ago Stubhub is highly recommended since it has a user-friendly website that is quick and simple to use, FanProtect to ensure that your tickets will reach you, and the Stubhub international customer care chats to resolve any issues as they arise. Our BuyerTrust Guarantee. Ugh! We won't stop until you are fully refunded. Simply type the code into the box provided at checkout to apply the savings to your original purchase amount. If at all possible, seek out tickets that can be downloaded right away. [3], What you may not know, however, is that StubHubs user agreement[4] contains a provision that lets you file a refund arbitration claim against StubHub and requires StubHub to pay all of your (and their) arbitration costs. [3] StubHub Hit with Class Action After Pulling FanProtect Cash Refund Promise for Coronavirus-Related Cancellations. ClassAction.org. A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences for customers. date, time, or venue). The other 12 states varied in their levels of regulation, including minimum markups and registration requirements. Can you get scammed through StubHub? - Quora [2] StubHub said theyd refund canceled tickets, but now theyre taking that back (StubHub is here for you. Of course replacement tickets are based on availability. They will never tell you why you can't get your tickets! If a shady seller offers you a fake ticket that can't be utilized for the event, Fanprotect will reimburse your money for any ticket. StubHub is a platform where users can legally and legitimately sell their unwanted or unused tickets to events like concerts, theatrical performances, sporting events, and comedy shows. Ticket disclosure meanings. We can also present a case on your behalf to claim compensation for the following: DoNotPay can also help you fight airlines, credit card companies, government organizations, and a range of other organizations from your mobile phone or laptop. They sell tickets for performances by artists, theater productions, and comedians, as well as tickets for sporting events and concerts. Check out the link for StubHub Guarantee Fake Tickets Promo Code. Besides with credit cards and PayPal, Stubhub also accepts Apple Pay, Android Pay, and gift cards. Finally, StubHub can't protect you from paying a seller far more than a ticket is worth; you either accept the price or you don't. StubHub will, however, allow you to re-sell your tickets, provided that there is time to get them to potential buyers before the event. Instead of giving me a refund, they gave me a coupon. The day before the show I received an email from Ticketmaster that my ticket transfer was canceled. Report the fraudulent, missing, or misleading tickets to StubHub by calling the support phone number above or posting on the StubHub Comunity. Before news broke about Messi coming to play for Inter Miami CF, Rafael Torres snagged two tickets to the game on StubHub. This practice, referred to as scalping, is one that many people use to try to make money online. Are my tickets real? The events tickets are delivered on time. You have a sizable market to go through, and you should be able to locate the tickets you need for the event. Prices on the stubhub.com website are stated in US dollars, whereas prices on the stubhub.ie website are given in euros. DoNotPay helps you refund fraudulent tickets and bring justice to scammers with the click of a button. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. If you can download your tickets right from StubHub, then its very reliable. For ticketmaster, no. It's worth noting that some tickets contain delivery delays which means they won't be issued until 24 hours before the event. Ticket prices may exceed the face value of the Ticket. These are often free tickets the seller can relist. Also, though StubHub can protect you if an event is outright cancelled, it cant protect you if an event is rescheduled, and the events new circumstances prevent you from attending (e.g. I'm embarrassed to say this, but I've purchased "fake" tickets in the past (obviously not from TickPick). The Stubhub website is very simple to use and very user-friendly. I do not want a refund, I want my tickets!! This article is not here to tell you about how, in response to the COVID-19 virus outbreak, StubHub initially sent out a reassuring email to its customers that it would refund their ticket purchases for canceled events only to then update its policies a short time later to remove that very option.
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