There are more places to choose from in the, South Sahl Hashish Road, Hurghada 263 Egypt. Fresh juices are sold as extras. Does Pharaoh Azur Resort offer any business services? other side of the selection of foods, when my sister asked for chips for lunch and dinner for my niece one of the restaurant managers was very rude he said "there is chips at the beach all day go there to eat" with a agressive tone. more. With best regards, Mahmoud Zakaria General Manager, The only thing 5 star about this hotel is the staff they were amazing and couldn't do enough for everyone. The staff were fantastic. We chose the "best" of a poor choice of 3 rooms after our 1st room was swarming in ants. We hope to see you very soon again in Pharaoh Azur Resort. We are very sorry that we could not meet your expectations. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tips go a long way, $1 notes is good - some staff may ask you to change 1 coins if you dont mind as theyre not legal tender in Egypt. Pharaoh Azur Resort: Alles in allem klasse - Auf Tripadvisor finden Sie 1.322 Bewertungen von Reisenden, 1.492 authentische Reisefotos und Top Angebote fr Pharaoh Azur Resort. No towels or sheets. Unfortunately I will not be returning. Room types may vary. Price-quality corellation is real. Will update with photos and videos soon. The food is quite various, dinner and lunch with grilled food as well. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Location is great, good place on Sheraton Road of Egypt. When you are at the private beach, you have people coming every 10 mins with massages, trips, hennas, tattoos Worst than on Barcelona beach ! The room we had was a garden view double room, when we arrived we had 2 single beds - we queried this with reception and after a back and forth conversation they explained double room means 2 single beds. Own or manage this property? She is amazing and proper looked after us on the evening, making sure we were okay and made us feel so welcome. Disco is not great, music or attendance wise, but we would still go and chill sometimes as its open till 2am. Also the beach is not the was it is advertised on the picture , there internet is only in lobby and the mini bar is only water no drinks , I had to ask for bottled water for my baby as the drinks are far and is very hot they said no you need to pay but after speaking to the manager it was ok to have it when I asked for it but I don't recommend this hotel as it is advertised as 5 when I bought my tickets then it was suddenly changed to 4 after a week later by easy jet which is weird and scamm!!! Since the satisfaction of every guest is very important to us, we have of course forwarded your feedback to the responsible persons. Own or manage this property? The food so bad ,nasty and u need to wait to have ur food the worker all time angry and the dont work with out tip the sea so bad because full big stone every where some people the sell drags in the see not good for familys at all the must bad hotels in Egypt really and the stander one star for food and room and worker and customers no one spoke good English or German all speak Russain in the end was bad hotel I dont recommend it at all all the photos lie the hotel old not reported from 10 years. had fun games and brilliant shows like the pool party, beach food was amazing and i highly recommend, rooms really comfortable and cleaners even suprised us with drinks everyday. Had to call reception ASAP to get the room changed and downgraded to a normal room. Entertainment around the pool and the evening was very poor indeed. As the rest of the family was native to Egypt they were content . The smell in the lobby is always fresh and the shower works fine. We are very pleased to hear that you had such a wonderful time in our hotel and that you were so satisfied with everything. Even of the hotel is full of people, you wont recognize it. It was an amazing and lovely hotel, we had very good food, the customer service were very well aswell. Book Pharaoh Azur Resort, Hurghada on Tripadvisor: See 1,094 traveler reviews, 1,181 candid photos, and great deals for Pharaoh Azur Resort, ranked #1 of 147 specialty lodging in Hurghada and rated 4.5 of 5 at Tripadvisor. Thank you so much! We look forward to welcoming you again soon and send you sunny greetings from the Red Sea until then. The staff work with tips one of the workers walked pass us multiple times didnt ask us if we need drinks or neitjer did he take our empty cups but offered other customers if they needed anything. Dear Mrs. Yeliz D., Thank you for taking the time to rate our hotel. The cocktails was mixed in front of you with Fanta and sprite by the barmen , and when confronted you was told it was a cocktail . Theres a man made beach area in the middle of the resort - not sure what the point in it is because you cant swim in it, but looks nice at night time. The restaurant managers always had a upset face and was very unhelpful when approached by. 2) Take the day trip to Cairo/Luxor - if you do ask the reception they will give you a packed lunch to take (which is really helpful) 3) Quad Bikes, Buggy, Jeep Safari, Camel Ride, Bedouin Village - worth it 4) and many many more, Egypt Hurghada was incredible. It was hard to constantly refuse vendors who offered tattoos, braids, massages and other stuff. Thanks everyone for everything! I recommend taking a stainless steel bottle to top up with water. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This is most definitely not a 5 start hotel. Food the same everyday, not a great selection and no choice for young children unless they like to eat pasta. Very big Area with a lot of greens. Been to 5 star sharm and cairo and this one falls way, way below standards expected. I would say the food is ok not the best but it had daily pasta option for my kids . Even of the hotel is full of people, you wont recognize it. more. Claim your listing for free to respond to reviews, update your profile and much more. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. There is also a shisha cafe called farfasha, you can also have this on the lobby terrace. Please see our partners for more details. Every feedback is an important support for us, because this is the only way we can find out what our guests want and can react to them. Many hotels arround took advantage of covid situation and renovated their hotels but not this one. The hotel is nower near a 5 or 4 star. Every feedback is an important support for us, because this is the only way we can find out what our guests want and can react to them. the bungalow rooms looked amazing on the photos but in reality when you get their and see the rooms live makes you feel like your in a prison cell,this is how I felt anyway. The rooms have been very clean and the housekeepung was excellent. Breakfast was the best in my opinion with an egg and falafel station, pastries, breads, cereals and warm food options. I explained to the desk that we were celebrating our anniversary and wanted to be moved to a room with a double bed but they refused. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Claim your listing for free to respond to reviews, update your profile and much more. First things first, its not luxury, its not five stars and its not the best place youll ever stay in Hurghada. Some of the animation team would only approach their own people and walk straight past you in regards to persuadeing them into joining activities which made you feel unwanted. about the areas of the hotel; don't forget, it is not a new hotel, and when we was there we saw every day workmen who was working to refreshing some, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 1,320 reviews #1 of 170 Specialty lodging in Hurghada Location 4.2 Cleanliness 4.1 Service 4.1 Value 3.9 The family-friendly 5-star Pharaoh Azur Resort set on a beach area minutes away from City Center. I was booked in for a bungalow which was listed as a sea view but the only thing you could see was the bungalow opposite. The housekeeping was very good aswell. The food was good with plenty to choose from. Did you speak to the management or your tour operator during your stay? We only chose to eat at the Italian, it was okay and a nice dining experience. The animation was nice to follow and enjoyable, Steigenberger Hotels And Resorts in Hurghada, Adults Only and Adult Friendly Resorts Hurghada, Hotels with Complimentary Breakfast in Hurghada, Hotels near Mividaspa at Jaz Aquamarine Resort, Hotels near Pirates at Hilton Hurghada Long Beach Resort. Marriott's Playa Andaluza, A Marriott Vacation Club Resort, invites you to a place of relaxation surrounded by lush beauty. Thank you for being our guest and we would like to apologize again for the inconvenience. The good side is the animation team and the manager was nice very friendly and kind to me and my baby , beacuse my baby liked the bunny show that rhey had before , they done it again for my lil girl before I left which was very nice and thoughtfull of baseel and his team. Location 12 KM from Hurghada International Airport 18 KM from Hurghada City Center. House keeping are very good guys, doing their job 10/10. Puente Romano Marbella: Andalusia in a nutshell - See 2,285 traveler reviews, 1,696 candid photos, and great deals for Puente Romano Marbella at Tripadvisor. The room was really nice, Food excelent, very nice vegan options, And The entertaining team was really nice! We look forward to welcoming you again soon and send you sunny greetings from the Red Sea until then. The beach and pool facilities were well-maintained and clean. We look forward to seeing you again soon and send you sunny greetings from the Red Sea until then. Dear Scenic585925, We are glad to hear that you was very satisfied with our hotel. Every feedback is an important support for us, because this is the only way we can find out what our guests want and can react to them. The resort also has it's own shopping centre, but we didn't really shop there (but if your in need for last minute sunscreen etc, it's at your feet). When it comes to the animation team their was no music in the pool area or beach area which made it frustrating, luckily Thier was a nearby hotel which had some loud music. Book Pharaoh Azur Resort, Hurghada on Tripadvisor: See 1,096 traveler reviews, 1,191 candid photos, and great deals for Pharaoh Azur Resort, ranked #1 of 147 specialty lodging in Hurghada and rated 4.5 of 5 at Tripadvisor. The grounds are superb and well kept. The second of all is the foods ain't great is always the same food served , I have asked one of the restaurant managers if there was chips or nuggets for my baby the manager got angry and started to say to me why do you want chips there is chips served all. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Very disappointed. Pharaoh Azur Resort: brilliant! The animation was nice to follow and enjoyable, I have just arrived back from a 2 week holiday with my son what to say fantastic hotel fantastic staff plenty to do for everyone rooms were very good meals plenty of choice and homemade chips amazing but only at beach restaurant be nice if we're in evening restaurant I would definitely recommend booking this hotel and we're going to book for next year again and this time more family wanting to go there's to many staff to mention as all were so helpful can't do enough for you so see you all next year again thanks for making my son's first holiday abroad a memorable one John - Stephen room 424. There was usually fresh fruit available in the restaurant at these times so that was nice. Hurdghada: a few tips for anyone new here. Power outlets faulty. There are some lovely things about this resort but a lot that needs improving. We were given bread and a stick of cucumber. The taxi man Sam was very nice to us and helpful , the people who is selling bags was very nice person which I bought few stuff from there.also some of the stuff was very nice that serves the drink and food very friendly to me and my baby. To be honest, the only upside to our holiday so far has been the entertainment, Dear Guest Thank you for taking the time to rate our hotel. The 'Late Dinner' doesn't exist, we arrived at midnight and were not served a meal despite showing the receptionist what was advertised. Value 4.3. Conveniently located restaurants include Sofra Middle Eastern Cuisine - Hurghada, Nino's Restaurant, and Amaya Restaurant. Since the satisfaction of every guest is very important to us, we have of course forwarded your feedback to the responsible persons. They have friendly staff and nice swimming pools. They said we could move to a double bed room but it would be an extra 10 per night, or we could wait for a double room in the same block we were in but it was too much fuss so we stayed in the room we were in and just pushed the beds together. Thank you for being our guest and we would like to apologize again for the inconvenience. Kind regards, Mahmoud Zakaria General Manager. We are very pleased to hear that you had such a wonderful time in our hotel and that you were so satisfied with everything. Only caveat the 'ice-cream' machine doesn't work and comes out as yogurt/slush, so the 3-5pm included ice-cream is not what you think. We are very sorry that we could not meet your expectations. We got earlier check-in and were given better room (pool view) than we had booked. I do recommend the boat trip for diving and snorkeling. We also would like to thank you for taking the time to write this review on Tripadvisor. You were dissatisfied with sellers at the beach and drinks. With 360 outsize, comfortable rooms, chalets and suites, year-round sunshine, magnificent sandy beach, panoramic views of sea and blue sky, tennis fields, all makes the Pharaoh Azur Resort the place for unique moments to remember. The Italian was great, as if I was transported to Italy, and the food was perfection. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The room we had was a garden view double room, when we arrived we had 2 single beds - we queried this with reception and after a back and forth conversation they explained double room means 2 single beds. We hope to see you very soon again in Pharaoh Azur Resort. You can literally come down 8am,1pm or 3pm and there will always be sun beds free, so no 5 am rush!! After the 8 days of being ignored by the animation team they did get better and approach us more. With my best regards, Mahmoud Zakaria General Manager. It would be cool to have other things going on to entertain people. We used to enjoy having a chat and laugh with the sales rep and a no is enough for them. We had a lovely time and the hotel was great but some improvements are definitely needed. It was an amazing and lovely hotel, we had very good food, the customer service were very well aswell. Caring management and very polite hotel staff. In overall we had a great holiday and stay and would come back again. Bathroom full of ants. Of course sometimes youd get the odd annoyed / grumpy person but they are working 12 hours in the blistering 40 + degree heat so cant blame them. This would have been a possibility to take up these points from you and we would gave gladly stood by your side and provided a remedy. Kind regards Mahmoud Zakaria General Manager. The staff made our time here memorable and despite some minor downfalls it is a nice, cheap and cheerful place to stay and I do recommend it , Dear Guest Thank you for your review here on Tripadvisor. We had a lovely time and the hotel was great but some improvements are definitely needed. Food/drink: the food selection was okay, not amazing but it never is at an AI. So the hotel is dated, well that OK in itself, beds a little uncomfy, again can deal with this. The staff our really friendly wed come back again , there's lots of activities on and the animation team our very good , during the morning yoga and other activities have been great and at night time there's plenty on for the kids , it's family oriented. Since the satisfaction of every guest is very important to us, we have of course forwarded your feedback to the responsible persons. Every feedback is an important support for us, because this is the only way we can find out what our guests want and can react to them. Read our. Dear OliviaBlon, Thank you for taking the time to rate our hotel. Also when I have arrived first day of 6 hour flight I wanted water from the staff as my baby was unwell and I had to carry her and the food the staff said to me that " I can't get you water is self service sorry" but some how the second day when the staff was tipped they are able to bring you what you want and need which is very rude as they could see I was struggling with my baby and she was crying for water.Also bare in mind that this hotel don't understand English at all only German and is very hard to communicate with them unless you speak in German. We have stayed in other 5star hotels in Egypt. The ice-cream for dessert was incredible, I could have ate that again- for both restaurants. Rooms are clean and replaced everyday, even free water and cola in your room. Thank you for being our guest and we would like to apologize again for the inconvenience. Thank you for being our guest and we would like to apologize again for the inconvenience. I had to sleep with 2 lizards in my room. The cleaner is the best, always tidied our room well & left us little drinks and towel art every now and then. meters, with a distinguished blend of modern and Old Pharaonic style. With best regards, Mahmoud Zakaria General Manager. In overall we had a great holiday and stay and would come back again. The snacks at the beach bar is just pizza, and the snacks in the pool bar is burgers and chips. Dear Savoy123456, Thank you for taking the time to rate our hotel. But this still doesn't persuade me in giving the hotel a 2 star rating. Own or manage this property? With 360 outsize, comfortable rooms, chalets and suites, year-round sunshine, magnificent sandy beach, panoramic views of sea and blue sky, tennis fields, all makes the Pharaoh Azur Resort the place for unique moments to remember. It says free wifi but it only works in the lobby. Our experience only deteriorated when going for food. No towels or sheets. had fun games and brilliant shows like the pool party, beach food was amazing and i highly recommend, rooms really comfortable and cleaners even suprised us with drinks everyday, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We stayed at the pharoah azure for 14 days. 4 star hotel was advertised as 5 star. The gym, swimming pool, and the entertainment was incredible. The reception staff are nice. PEOPLE HERE Let's start with hotel service - lots of lovely helpful people with good attitude! The night shows are okay, mr / mrs hotel, Nubian show, belly dancer, foam party, beach party and so on. With best regards, Mahmoud Zakaria General Manager, The only thing 5 star about this hotel is the staff they were amazing and couldn't do enough for everyone. With my best regards, Mahmoud Zakaria General Manager, 3 star identifying as a 5 star doesnt make it a 5 star, Absolutely hate giving a bad review as I know how damaging it can be to a businessbut! The rooms are good and the housekeeping very good! Food, in my opinion, isn't up to the quality that I would expect for a 5 star. We are very sorry that we could not meet your expectations. Staff: staff are great, mostly. Everything has been lovely. The staff is kind, always smiling and helping. We also would like to thank you for taking the time to write this review on Tripadvisor. My friend did try a few authentic things and said it was not terrible. Lazy river you cannot swim in. Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge. We are also sorry we could not convince you in every way. We are very sorry that we could not meet your expectations. The entertainment team are i Out and about all day doing either yoga volkeyball aqua gym and more. We are also sorry we could not convince you in every way. We hope to see you very soon again in Pharaoh Azur Resort. The spectacular looking Pharaoh Azur Resort Hurghada situated on the world-renowned Red Sea beach spread on 210.000 sq. Resort very old. There are more places to choose from in the, Frequently Asked Questions about Pharaoh Azur Resort. When we asked for cocktail they would mix sprite and coke and put some sauce and give it to us. We ate out most of the time as it just got boring. You do need to book these a day in advance, but there can be cancellations so you MAY be able to get some bookings on the day, if you check in the am. Steigenberger Hotels And Resorts in Hurghada, Hotels near Mividaspa at Jaz Aquamarine Resort, Hotels near Pirates at Hilton Hurghada Long Beach Resort. Every feedback is an important support for us, because this is the only way we can find out what our guests want and can react to them. We are very pleased that you have spent a nice holiday with us. Rooms are not as shown on the website. Please improve wifi connection amd include to all inclusive sauna. Couples in particular like the location - they rated it 8.2 for a two-person trip. We tried to contact easyJet to get the room sorted as they had confirmed the room was a double bed at the time of booking but they didnt bother getting back to us but thats a. Dasha was incredible! Well where shall I start from, visited this hotel for 11 nights and I can say visiting Egypt many times before this has got to be 1 of the worst hotels. We are very pleased to hear that you had such a wonderful time in our hotel and that you were so satisfied with everything. We knew we made a mistake booking this hotel from the moment we walked through the entrance. Nevertheless, we would be happy to welcome you back soon and send you sunshine from the Red Sea. I will never be coming back to pharaoh azur beach resort in the near future and will not recommend any1 unless you want to have a stressful and unwanted HOLIDAY. Kind regards, Mahmoud Zakaria General Manager, Steigenberger Hotels And Resorts in Hurghada, Hotels near Mividaspa at Jaz Aquamarine Resort, Hotels near Pirates at Hilton Hurghada Long Beach Resort. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Animation guys are very fun guys. We had to move rooms and downgrade from a bungalow to a family room and still not the best but better than a bungalow. The, room has coffee / tea faculties, a safe and a hair dryer which is great. No variety at breakfast, lunch or dinner. One of the best barmen to serve us was Amir he went out of his way to really really tell us the best things to do in Hurghada, and gave us the best drinks throughout our time there. Even though there is free wifi in reseption area, it is quite bad and won't work if many people want to use. Thank you for being our guest and we would like to apologize again for the inconvenience. Nevertheless, we would be happy to welcome you back soon and send you sunshine from the Red Sea. Kindly be informed that our beach have special area which is not allowed any of the sellers speak with the guests and also you can take red flag for your umbrella and this will mean that you don`t want to be bother by anyone. I could still smell alcohol inside my cup of water, and my sisters cup had someones lipstick on it, how can you serve drinks without washing it properly absolutely disgusting. Nevertheless, we would be happy to welcome you back soon and send you sunshine from the Red Sea. I must say their pool towels is very smelly. There are more places to choose from in the, South Sahl Hashish Road, Hurghada 263 Egypt, Lock in the lowest price from these sites, We spend again our holidays for the 2nd time in Hotel Pharaoh Azur, it was for us going back in a peacefull place. Lunch / dinner was not great for me as a fussy person but I used to just eat pasta everyday lol! The property needs serious renovation works carried out in the rooms and grounds. Children love it! Thank you for being our guest and we would like to apologize again for the inconvenience. Will update with photos and videos soon. Did you speak to the management or your tour operator during your stay? Kind regards Mahmoud Zakaria General Manager Kind regards, Mahmoud Zakaria General Manager, Very touristic place with people trying to sell you stuff at each moment. The spectacular looking Pharaoh Azur Resort Hurghada situated on the world-renowned Red Sea beach spread on 210.000 sq. Yes, dry cleaning and laundry service are offered to guests. Since the satisfaction of every guest is very important to us, we have of course forwarded your feedback to the responsible persons. The people Are very friendly And kind. With best regards, Mahmoud Zakaria General Manager, I went to this hotel on the 6th july till the 17th. Did you speak to the management or your tour operator during your stay? No bed made for our daughter (and yes, that was the 1st room they were expecting us to stay in, no toiletries at all, towels for 2 people, Dear Guest Thank you for taking the time to rate our hotel. Rooms are not as shown on the website. Stay connected with free WiFi in public areas, and guests can find . Pharaoh Azur Resort has been welcoming Booking.com guests since Feb 28, 2010. Kind regards, Mahmoud Zakaria General Manager. The food is good. What food & drink options are available at Pharaoh Azur Resort? Me and my boyfriend stayed here for 2 weeks, all inclusive. Thank you very much for all your kind words. Specially Lulu A lot of fun! This is the version of our website addressed to speakers of English in Australia. I'm surprised the UK companies haven't had a case raised under misdescriotions act before now. Wonderful friendly hotel would not say it was perfect but the staff made this hotel wonderful and made me rate it higher than it really was From the cleaners to the bar staff they couldnt do enough for you There were things that could of been better but I certainly would not let this put me of returning, Dear Guest Thank you very much for your great review about our hotel. There are plenty of sunbeds at the pol and on the beach.. Its a very relaxed and friendly hotel. It makes you feel very uncomfortable when staff are slamming drinks on the bar and seem annoyed you ask for a drink. This is the version of our website addressed to speakers of English in the United States. I spent 30 minutes arguing with the desk about what a double room was and they tried to charge me an extra $10 to get a double bed. Took 2 hours to sort out with staff. When we bought our ticket the hotel was shown as a 5 star but 1 week later it dropped to a 4 star doesnt make sense,we booked it knowing ot was a 5star hotel but suddenly rating was dropped. The spectacular looking Pharaoh Azur Resort Hurghada situated on the world-renowned Red Sea beach spread on 210.000 sq. Read our. We are very sorry that we could not meet your expectations. I heard some people say the hotel entertainment doesnt cater to English people but I dont agree - all announcements were done in English and then German, Russian and Arabic. You do need to book these a day in advance, but there can be cancellations so you MAY be able to get some bookings on the day, if you check in the am. While outside the hotel it is normal for the vendors to be pushy, I would prefer to have more peace on, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Your suggestions for improvement have already been forwarded to the management. Its only a couple of away in an Uber. Every feedback is an important support for us, because this is the only way we can find out what our guests want and can react to them. Since the satisfaction of every guest is very important to us, we have of course forwarded your feedback to the responsible persons. Every feedback is an important support for us, because this is the only way we can find out what our guests want and can react to them. The Marbella Club is a five star hotel that is beachfront but has private villas in its grounds, each with a private swimming pool, so they might fit your requirements. Food quality is average. The food served at the Karnak restaurant was always the same "OKRA RICE".
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