The bike is quite heavy, and many users have found it difficult to move the bike around. Could be a defective sensor issue with your Kinetic. Back to ANT+. Cheer tr app keeps dropping the kickr left and right, even when using a usb-extention (which i tried but makes no difference) Also tried disconnecting the bluetooth connection in settings, then re-selecting the trainer but this does not work either. If you are not up to date, it will ask you if you would like to update.Take home message - on a new Kickr, make sure you have recent firmware. The Bluetooth treadmill connects up to Zwift on other devices eg ipad but not to Windows 11. @media(min-width:0px){#div-gpt-ad-probikecorner_com-box-4-0-asloaded{max-width:250px;width:250px!important;max-height:250px;height:250px!important}}if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'probikecorner_com-box-4','ezslot_2',106,'0','0'])};__ez_fad_position('div-gpt-ad-probikecorner_com-box-4-0');There are a few different ways to calibrate the bike, but unfortunately, none of them are guaranteed to be 100% accurate. This only started happening with the latest TR software update. I have tried everything and Zift is not helping at all My RPMs and Watts are way off. Hes passionate about helping others by creating technical resources, in-depth reviews and more, Decathlon Bike Return Policy (Whats Covered + More). - Finds HR monitor but I have many 'freezes' - ie stays at a certain HR for a few minutes and will slowly increment upwards or downwards and freeze again. KICKR BIKE Pairing Help. I've tried unplugging the Kickr and waiting multiple times- same issue. To make matters even worse, this version defaults to Bluetooth, and insofar as I can tell, the default cannot be changed to ANT+ - which works as well as it always has. I already had a plug that fits the kickr. Fans are another common cause, but any electrical device has the potential to interfere with your ANT+ signals, especially devices which are poorly built. That was one of the first things I tried actually. Are you interested in buying a new bike and are wondering what size bike you need? With direct connection to my PC I always had these dropout issues. This means no more ANT+ dropouts or Bluetooth issues for . Hopefully it stays this way. Perhaps someones wifi? Only one program on your computer can own your ANT+ dongle at any given time, so make sure you arent running any programs that use ANT+ dongles. Ive had bluetooth magically working on a single session before, so Im not super optimistic. Here are common causes and solutions. Good luck and always happy to help. I have a window 10 laptop and use an ANT doungle with an extension to get the laptop within 40cm of my tacx vortex .I have been on Zwift for 3 years and this year is the worst for drop out. A microwave? Its a brand new smart bike and an Apple TV 4K (1st Version), I use iPad and had been for over two years but my Avatar stopped moving This is assuming you use a different device to run . Thank you for letting us know about your experience. Is Zwift pairing the cadence to the Neo bike but nothing is showing up when you start pedaling? What are you using to run Zwift? So I knew it wasnt a problem due to my physical setup. Zwift connects to your sensors (smart trainer, power meter, heart rate monitor, cadence, speed) wirelessly using Bluetooth or ANT+. I have been doing my head in trying to workout why my setup is having so many bluetooth issues and thought I would share the link from Zwift support which seems to have fixed the issue. Thank you very much; very comprehensive tutorial. This was my sons ol laptop and he never used the BLE. So one must remember to turn off BT on the PC, then launch Zwift, which forces it to find ANT+, and then and only then may you ride. Does cadence show on the Neo bike display? As a result, its important to do your research before purchasing and be prepared for some trial and error. Thanks! Why won't my Wahoo Kickr connect to Bluetooth? Terms of Use/DMCA Copyright Policy Any suggestions on how we may be able to fix it? It doesnt make sense that the algorithm doesnt check for cadence when there is a sudden wattage drop out. FAQs. BT power, cadence and controllable shows as pairable, and intermittently shows power for 5 seconds maximum, then shows No signal. Please note that in the past month i never had any issues. Check under device settings that it hasn't been switched off or disabled. This parallels my experience from my Tacx Neo 2 during the beta testing months ago. I used it as recently as yesterday and it worked fine. What I have done: I followed the 'Resetting the Bluetooth Module' steps which seems to have completely resolved the issue for me. One thing that worked for me, Live Chat agents are available 5am-5pm EDT (UTC -4) / 9am-9pm GMT (UTC 0) Monday-Friday. Try rebooting your Android device and, if possible, the Wahoo device. Choosing a bike is never an easy decision and sometimes you find its not quite the right fit particularly if youre shopping for somebody else. This has improved things a little, but I still had a couple of dropouts during my workout. All rights reserved. Hi Ray. THANK you Eric! Usually this works wonderfully well, but occasionally Zwifters encounter the dreaded ANT+ dropout: that frustrating event when Zwift stops receiving data from your sensors. Did you contact Wahoo support? Although the individual purchased the Kickr 'new', it had been sitting on the shelf at a store for a long time. Quadra Elsa My Magnus M2 wheel on trainer just worked! Thanks! Hopefully Zwift fixes it. The idea of a workout is to hit target watts for each block not simulating a course profile. 2017 MacBook Pro The bike requires regular maintenance in order to keep it running properly, but many users have found that the process is often difficult or time-consuming. After a long wait, Zwift are now finally supporting the Wahoo KICKR Direct Connect network adapter. Just wanted to post my thoughts on this. When I am not in a work-out, turning the pedals feels really tough, but as soon . I'll find out how the Android app does the firmware at some point and update this commentary. However, the company has come under fire for its poor customer service. It was the firmware. Then uploaded latest firmware 4.1.1 and lost resistance mode functionality. 2 days ago rpm does not show on the zwift screen , and DOES not pair with zwift Sometimes I need to repeat these steps a couple of times. You will have to use an ANT+ key like this one: https://amzn.to/2InFJ32, Nice support website! Heres a strange one. HR-monitor and cadence will be found by Zwift. https://support.zwift.com/en_us/resolving-mac-ble-pairing-issues-after-an-update-HykziTnzr, (all of the above components are updated to the latest releases at the time of writing), - Zwift just doesn't find any of the devices, - Sometimes finds the Kickr but states no signal. This appears to simply be a case of dont tell our customers not to buy more than one unit. Do you use Bluetooth or ANT+ to connect to Zwift? Heres a video showing how to change your wifi channel >, On a related note: you might consider upgrading your wifi to mesh for faster Internet >. I have Zwift on my phone samsung 10 and again I get drop out it not worth entry races or doing a ramp set at present, Hi, any advice for heart rate glitches? Therefore it CANT be poor signal, but the way Zwift [processes the data, no? Then needed to do some sprints (not in ERG) and its like it has no idea, its either too much brake or nowhere near enough. The Bluetooth LED on the snap is solid blue, indicating it's connected to something. Has anyone else had trouble with the Cadence sensor? , Dont compare your Garmin to Zwift its a fools errand. Im having the same problem. Hi Team, I am suffering multiple dropouts when connected to the app on Windows Laptop via Bluetooth from my Kickr. I used to have this problem with Ant+, until I got the USB extension cable that TrainerRoad recommends. I am on my second kicke core that is going back ( I went through three kicker snaps before finally giving up and asking to be upgraded). Second, no matter where I set up with my windows 10 PC, I lose the connection or the signal drops. Simply buy a USB extension cable (here is one we recommend from Amazon) then install it with one end plugged into your computer and one end into the ANT+ dongle. I dont understand why Wahoo wouldnt fix this, or at least tell us. Start a chat Submit a support request. I am trying to solve an ANT+ dropout issue and looking at weeding out the culprits. Explore KICKR BIKE Shop KICKR BIKE Financing Options Bike Trainers KICKR I have a MacBook Pro still running High Sierra (10.13.6) and have started having dropouts from my Kickr Core, but not my Stages or Garmin HR strap. Zwift said that Zwift is currently not supported on Windows 11 so the official word on the street is to not use W11. Say Hi if you see us, we dont bite. Uninstalling KB4517389, then going to try uninstalling KB4514359. No Access. Wahoo KICKR Gen 4 (2018) Direct Drive Trainer. With my old Snap I would run out of gears at about 240 Watts with zero resistance. The sensors are also not coming back in the find screen. If you are plugging your ANT+ dongle straight into your computer, using a USB extension cable to get it away from the computers electronics is a good idea. Both very low. Ill be looking to get a cadence sensor too but now just holding off as having issues with generally connecting. Logging into your router and forcing it to use a particular channel far away from the ANT+ signal will ensure wifi interference is not an issue. i would not be so cheeky blaming the software if i wasnt using the exact same hardware and setup with zwift, where it works just flawlessly. I was using the Zwift companion app on my Android for a while but wanted to be able to run out the door with my phone battery adequately charged and not partially depleted. Connecting KICKR Trainers to an App. I mean.. teh ANT+ devices are working fine, and there cant be interferrence as the garmin head unit still runs teh data perfectly..Read more , If Zwiftalizer shows no dropouts, but youre seeing a complete dropout in Zwift complete with a no signal notice youre uploading the wrong file to Zwiftalizer. I connect using bluetooth on the connection screen and all is fine, sits there for 10 mins with correct readings. Common problems with Wahoo Kickr bikes can another common problem with Wahoo Kickr indoor training bikes is maintenance issues. The bike produces a loud noise when in use, and many users have found that it is difficult to hear other sounds while the bike is running. the watch is broadcasting correctly as the bike is reading the same as the watch and I am not wearing any other sensors, so does anyone know how to stop the bike connecting to the watch? This can be frustrating when trying to use the bike for extended periods of time. First sprint I almost snapped my chain. I click on the orange arrow and it starts to spin in a circle and then locks up. C) they can pair and work with the elite trainer app over Bluetooth fine. Zwift will flatten out the course for you and you wont feel any changes in gradients even if you see your avatar climbing a steep hill. If you are using Android, you might have to borrow an Ipad or Iphone briefly, load the app, run it. Don't worry - we'll have you crankin' like a champ again in no time. If you are using the speed sensor, make sure the battery is healthy. Hey everyone, Im looking into this now as more reports pop up. Hope this helps. Or is the 3.1 the version in the following specification: USB Type-A 3.1 (Gen1) ? This is the protocol I use when my kickr is acting up and usually does the trick, i am having the same issue with my kickr (1st gen). I have been experiencing troubles with the resistance not changing when i also connected my garmin edge to the trainer. The laptop is now out of warranty, so the most economical solution was to get a BLE USB adapter and disable the built-in one. They now suspect failed resistance sensor. Just plug it into your computers USB port and off you go with wired reliability. But most of all, it's very, very quiet, thanks . First, the 9 speed cassette is nigh on impossible to adjust ie. Hopefully fix is coming soon to address this. I tested this on multiple platforms with both ANT+ and Bluetooth. Just updating that I am no longer experiencing this issue. Just wattage and speed. Deleted the app and reinstalled. KICKR BIKE Grade or Tilt Issues. Wahoo Kickr 16. Creating a Video of a Trainer for Submission to Wahoo Support. Its good to hear that theyve been able to help you out so far. Reddit, Inc. 2023. While Wahoo Kickr may make quality bikes, its poor customer service is a major downside. Any ideas? When me and my son go on Zwift it works for a few minutes then crashes, any ideas why this happens? Well, you are at the perfect place to find the answer to such a question. Resistance Issues or Lockups. Ensure that Bluetooth on the device you are using to run FulGaz is turned on! A) they are awake (pedalled) Thank you Jennifer. Thanks for reporting this! then test in the Wahoo app. Beyond that, a call to Wahoo support seems in order. Windows 10 version 1903 with all the latest updates. Thank very much; I changed the wifi channel and my problems capturing the numbers from the trainers were gone. No issues connecting my heart rate monitor or speed/cadence sensor to the app. The quality, longevity, and efficiency they provide have earned them a stellar reputation. Or I did once get it to work by doing a remove device then reconnect in Windows before the session. Ive listed my configuration below and included a link to the YouTube video I created. I believeRead more . By version do you mean gen 1 or gen 2? If you paired your bike trainer to any other app, for example: you paired your Wahoo KICKR to the Wahoo Fitness app to calibrate it, make sure to completely disconnect from the app. While this can be frustrating, it is important to remember that even small inaccuracies can make a big difference in the long run. game version 1.0.85684. pair the profile that has FE-C in the name solved my problem of power dropouts. I was already at the latest for my trainer (KICKR v5 Firmware v4.2.5 - 13 October 2021). TR is almost unusable at the moment. @media(min-width:0px){#div-gpt-ad-probikecorner_com-medrectangle-4-0-asloaded{max-width:300px;width:300px!important;max-height:250px;height:250px!important}}if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'probikecorner_com-medrectangle-4','ezslot_1',105,'0','0'])};__ez_fad_position('div-gpt-ad-probikecorner_com-medrectangle-4-0'); Calibration issues are a common problem with Wahoo Kickr bikes. Just today my 2018 wahoo Kickr started to drop out on power. Are you trying to connect it to Zwift? I have a 5G/2.4G wireless router but all devices are connected via 5Ghz so I am unsure if 2.4Ghz interference is at play here. Copyright SmartBikeTrainers 2016 - 2023, CVRcade Will be Releasing All Pending Beta Licenses Next Week, CANYON//SRAM German Women Racing Team To Start Using Tacxs Bike Trainers, Zwift Climb Portal: Gamified Approach to Climbing. I connect using bluetooth on the connection screen and all is fine, sits there for 10 mins with correct readings. I hope they get this resolved soon! Nothing has worked. I can't hold the watts in erg mode no matter how hard I try. This was all despite restarting computer, resetting and reinstalling Zwift, turning bluetooth on/off (on my MacBook AND iPhone). hello Have you tried using a different device? In the few resistance rides I have done, I can spin comfortably doing endurance rides 180-220w at 20% resistance whilst staying in the little ring. This can be frustrating when trying to use the bike for training purposes. Everything looked good at the pairing screen, but as soon as I dropped into the game menu, I could see the Bluetooth light turned off on my trainer. 1. I am a newbie to Zwift and have successfully paired my Elite Smart Muin B+ with power and cadence. Not sure why this is so difficult for what should be a plug and play. Ive also tried it on an iPad and iPhone and it works ok, so figure it must be a PC / windows issue. @media(min-width:0px){#div-gpt-ad-probikecorner_com-medrectangle-3-0-asloaded{max-width:320px;width:320px!important;max-height:50px;height:50px!important}}if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'probikecorner_com-medrectangle-3','ezslot_5',104,'0','0'])};__ez_fad_position('div-gpt-ad-probikecorner_com-medrectangle-3-0'); Wahoo Kickr bikes are some of the most popular indoor trainer bikes on the market. The most common culprit here is Garmins software, Garmin Express. I love TR but am fed up of not having resistance mode and im going to need it real soon for my next block. I can connect Zwift to my trainer (power and controllable) but it shows No signal after a few seconds. Power Accuracy Issues. Click to subscribe. This issue is essentially the same as the one reported under Known Issues: However, this issue also affects Windows 11. Support arent very helpful. You might notice your trainer isnt adjusting resistance. Connects fine to Rouvy. I had resistance at 100%, whilst pedalling 100rpm in 52x11 and was only producing ~70ish watts. I use both Zwift (for indoor base riding) and The Sufferfest (for race-specific training). Now it doesnt work in either BT or Ant+. Make sure your computer isnt putting the USB port into low power mode. I get all set up, paired, and ready to go on zwift, and I just sit on the side of the road. Always having issues connecting the wahoo to zwift on my Mac laptop (via blue tooth). I can only connect when I cancel the attempted connection and re-pair the Kickr and TR It still isnt working. I can't get my KICKR connected to my device I need help pairing with an app I'm having issues receiving speed or power readings My power readings aren't correct Hi, I might have found a workaround to get you going,until a more stable solution is found. I am having real issues with my Wahoo Kickr 5th gen in resistance mode. TR support has been great trying to troubleshoot this. If your router uses 2.4Ghz (which most do) and chooses any channel from 9-12 it could very well cause interference with ANT+. With this, I have the USB stick sitting at the end of the center legal (I zip tied the USB stick / cable to the center leg), which puts the USB stick really close to both my Kickr and power meter. I f Bluetooth does not switch off and on properly, reboot your mobile device. Im on the latest firmware. There is nothing in the vicinity that it can connect to. I find The connection drops once or twice per ride with Bluetooth but only for a couple of seconds and the resistance stays the same during that time, so have been really have with the Bluetooth connection. Very frustrating. Watts seem 40 or so lower than I know they are.. Additionally, some users have found that the instructions are unclear and difficult to follow. I just thought Id share my set-up and workaround regarding the bluetooth issue with Win 10 v1903 and Zwift. I do have a USB cable that runs from the laptop to the Kickr. Power and Resistance Troubleshooting. KICKR BIKE Shifting Issues. (kickr is only connected to power when in use), I have the exact same problem. Can I use Direct Connect without Bluetooth? Powered by Discourse, best viewed with JavaScript enabled. When I was testing it in the wahoo app, I set the resistance to 100% and could barely turn the pedals. it will stick on say 250w for a few seconds when Im going max effort) or just drops out entirely. I spent several hours including reinstalling Zwift but cannot correct. But 2 days ago I switched to Windows 11 and noticed several issues: The most critical is that the power setting of the trainer get locked, so the power doesnt change anymore when it should, the trainer is not usable anymore. Hope these tips help you diagnose any connection issues. Does not show consistently on rides, Generally thats an issue with your HR monitor. Additionally, Im curious as to the resistance setting level that you folks run on the Kickr when using TR. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Hi, @misc. I was wondering if the Ant+ signal was suffering from interference, so I bought a USB extension so the receiver is now directly beneath the Kickr. Power off/on of Wahoo helps. Here are common causes and solutions. also no bs about how all is good and the problem must be with the customer, which often appears to be the standard response from tech support. At first I thought RGT was immune but then that started losing the Kickr signal too. Both my Kickr Core and Tickr connect instantly with no further drop outs. Few things can cause this issue: ZWIFT has two different riding modes: Free Ride(Slope Mode), and Workout Mode. Zwift tips and news every 2 weeks! If you shift into your lowest gear and erg mode is off, what kind of power does it take to turn the wheel? This can be a problem if you need to transport the bike to different locations around your house. My Bluetooth sensors aren't showing up. So I have an elite Zumo and an elite Direto next to each other, they are both connected to different iPhones via bluetooth with one of them connected to my tv. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. doesnt matter whether i connect via ant+ or bluetooth. The Kickr ran fine for a few days but is back to intermittent dropouts. the trouble his I have two controlables fec 2524 ones a kicker climb other main unit fec 2524!.i have paired them both and the ant stick the fec one. I have the impression the kickr operates differently? Any had this problem. . I was seeing exactly this behaviour for the last few days since Zwifts latest update. To avoid any device conflict, even if I take the batteries out of the power meter it still only sees the Kickr in power not as a trainer . Topeak Panobike BLE heartrate monitor, OR if you prefer look up the video title " Win10 v1903 and BLE working on Zwift ". Inside Zwifts Latest Update: Apple 4K Analyze Your Ride Data and Track Your Progress with https://www.smartbiketrainers.com/lifefitness-ic8-indoor-bike-hands-review-4763, Make sure the resistance slider is not set all the way to OFF. Anybody any ideas? Only thing that keeps changing is the TrainerRoad client (Im on Windows 7). Their customer service has been amazing and they never give me a hard time about replacements. Maybe I am just cursed? Im a pissed zwift member as nearly every time I try to log on my pc tells me the swift server cant be contacted !!! It is now assumed to be a failed resistance sensor so we are about to box it up & get our money back. But I can access every other thing on google Make sure that either Bluetooth or ANT+ is enabled and your KICKR is plugged in and awake. Also, make sure Bluetooth is enabled on your Mac. This appears to simply be a case of dont tell our customers not to buy more than one unit. All rights reserved. Hi Jeffery, sorry for the delayed response. but, due to some space issues, I want use the zwift app on my phone. Ive tried the Location Services point above; I have a fast internet connection.but it just cannot pair. Thanks. Its so ridiculous that they want you to connect wired to the wall for power, then wirelessly via bluetooth to your smartphone running their app, which then will communicate with your pc via your wifi signal. It was working fine and then just stop sending power readings I have no idea what the problem is. KICKR BIKE Incorrect Data. Well, we have done a lot of research and compared tons of bicycle size charts out there. since it does work fine with strava i started to rebuild workouts there, but that kinda defeats the purpose of TR any suggestions how to fix this? All ANT+ signals suddenly drop no signal and only way to fix is by unplug/replug the dongle and reconnect. He lives in Northern California with his beautiful wife, two kids and dog. It wasnt working even when I was using WIN 7. I have ANT+ Garmin USB dongle and its working with my Wahoo and Garmin cadence. Which device do you use to run Zwift? We purchased a new Tacx T8000 Neo Bike Smart Indoor bike trainer through Pushys.com but Cadence would not work at all. Ive had issues connecting to the Wahoo Fitness app as well. for whatever reason I cant connect via Bluetooth which is supposedly a better connection. (The other profile does not use FE-C, and seems to have some problems. If the manual doesnt provide the help youre looking for, you may need to take the bike to a qualified mechanic for further diagnosis and repairs. I personally prefer Bluetooth over ANT+ but all depends on the hardware you have and the connection you are trying to make. I have to restart the app to get it to pick up the dongle. During last nights ride, twice the connection with my Kickr was lost and I had to forget the device and then re sync it to continue the workout. It lasts a few seconds, sometimes it sticks at certain watts, (e.g. The next step is to return it. who sent an older version (legacy) software i was told.Every workout using legacy has been It's also got a larger flywheel than previous generations, resulting in a more realistic road feel. And today nor bluetooth options, neither zwift companion want to connect. As I suspected, Bluetooth not working on the second day. I have wahoo kickr core, use my iphone and push it to my tv which has apple tv built in. link to Decathlon Bike Return Policy (Whats Covered + More), link to Bike Size Chart: 7 Easy Methods How To Choose Right Bicycle, CLICK HERE AND CHECK THE BEST TRAINING BIKES, 7. HR/Cadence sensors are unaffected. BT actually shows as connected, but the game doesnt process input from the trainer. This subreddit is unofficial and moderated by reddit community members and Zwift community managers.
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